Frequently Asked Questions
Everything you need to know about your Cole Buxton order and our sportswear philosophy.
What is the Cole Buxton design philosophy?
We focus on 'Athletic Essentialism,' which involves perfecting the cut, drape, and weight of daily essentials through premium fabrics and meticulous manufacturing processes.
How do I know which size to order?
Most of our garments feature a specific boxy or oversized fit. Detailed size guides and model measurements are available on each product page to help you find your ideal silhouette.
How long does international shipping take?
We ship globally via express couriers. Orders are typically processed within 1-2 business days, with international delivery taking between 3-7 business days depending on your location.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that certain limited-release items may be final sale.
Will I have to pay import duties and taxes?
For customers in the UK, VAT is included. For international orders, duties and taxes are calculated at checkout for most regions to ensure a seamless delivery experience without hidden fees.
How should I care for my heavy-weight jersey products?
To preserve the structure and color of our premium cotton, we recommend washing inside out on a cold cycle and hanging to dry. Avoid tumble drying to prevent shrinkage.